Order Cancellation

When do I have the right to cancel an order?

If you want to cancel an order, this can take place no later than 2 weeks after the order date, but the product may not yet have been shipped or already processed. When you make a purchase with us, we clearly state that the cost of a cancellation is 30% of the purchase amount. These costs are made up of transaction costs, marketing costs and labor costs.

How do I cancel an order?

You can cancel an order by submitting the form below.